Compliance

DECLARATION

GP Care Solutions GmbH acts as a recruitment agency in the fields of technology, nursing, hospitality and other professions. In line with our mission statement “It’s all about care!”, the ethical and fair recruitment of and cooperation with our applicants is our top priority. We do not differentiate between full-time and part-time employees.

GP Care Solutions GmbH is committed to the requirements of the “Fair Recruitment” quality seal. The following points apply as a basic rule for our work:

• Written form for verifiability
• The placement process is free of charge for care professionals
• Limitation of the economic risk for care professionals
• Transparency regarding structures, services and costs
• Sustainability and participation
• Overall responsibility for the entire service chain

GP Care Solutions GmbH is committed to aligning its corporate practices with the WHO Code of Conduct for the International Recruitment of Healthcare Professionals.

GP Care Solutions GmbH is committed to the Employer Pays Principle. No placement fees are charged to foreign healthcare professionals, and no applicants are placed who make a payment for employment. Payments to the company, the employer or a third party for such reasons are not permitted and will not be tolerated by GP Care Solutions GmbH. Only placement contracts are drawn up for our applicants that do not entail any economic disadvantages if the placement process is terminated through no fault of their own. All contractual documents are made available to applicants in such a way that they are able to make an unbiased decision within a reasonable timeframe as to whether they wish to take part in the placement process or not.

Letters of intent and employment contracts may not contain any provisions on commitment and repayment clauses for skilled international workers that contradict applicable labor law or current case law, or the Employer Pays Principle. If repayment agreements are concluded, this will take place at the employer’s request and will generally not include any placement fees. This also applies to any ancillary agreements and/or arrangements that are regulated and recorded in writing. GP Care Solutions GmbH does not require any preventive payments such as deposits or subsequent payments such as contractual penalties. GP Care Solutions GmbH shall ensure that the arranged employment contracts contain written regulations on working relationships, support in the recognition procedure and relocation process and (if applicable) special cases.

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GP Care Solutions GmbH is committed to aligning all the company’s actions with the World Health Organization’s Code of Conduct for the International Recruitment of Healthcare Professionals. Accordingly, we recruit exclusively from countries that are not listed by the WHO as having a critical shortage of healthcare professionals.

In addition, GP Care Solutions is committed to complying with the United Nations Guiding Principles on Business and Human Rights, the International Labor Organization’s (ILO) General Principles and Operational Guidelines for Fair Recruitment and Definition of Recruitment Fees and Related Costs and the ILO Core Labor Standards.

To act as a sustainable recruitment agency for international specialists, it is particularly important to us to communicate and work fairly and transparently with applicants, clients and partners at all times. We expect the same from business partners, contractors and their subcontractors/service providers.

To guarantee a high quality of work, we are committed to the following quality standards in addition to the points mentioned above:

Recruitment, placement, immigration and language training are free of charge for applicants in care professions.

GP Care Solutions is verifiably accredited with the DMW in the Philippines and acts in accordance with its guidelines.

In India as well as in the Philippines and Sri Lanka, we only work with carefully selected partner agencies that also demonstrably do not charge applicants any fees.

We ensure a high quality of German language training by monitoring the quality of our language schools through regular interviews and on-site visits in Subic Bay (Philippines), Colombo (Sri Lanka) and Kochi (India). The German training takes place on our campus in the applicant’s home country. To guarantee high quality, we always aim for classroom teaching; in exceptional cases, part of the teaching may take place online. In any case, qualified specialists will conduct these lessons under the guidance of native German speakers. Lessons are taught in accordance with the standards of the European Union (CEFR) and are completed with a TELC exam (or equivalent). With boarding facilities near to the schools, we ensure that applicants can concentrate fully on their lessons and are not distracted by work or family commitments. Regular extra-curricular activities and joint celebrations ensure a relaxed learning atmosphere.

To ensure that applicants and contractors (employers) are culturally prepared and to strengthen employee loyalty from the outset, language training includes a comprehensive integration concept, which is implemented by GP Care Solutions. Exchange meetings, Q&A sessions and presentations on various cultural and organizational topics are held at regular intervals. These meetings are moderated by the integration managers at GP Care Solutions GmbH. The aim of the integration meetings is to enable employees and employers to get to know each other and thus strengthen employee loyalty. Furthermore, we want to address any concerns and problems at an early stage through a regular exchange, avoid raising false expectations, allaying any fears and ensure smooth entry.

Depending on requirements, we offer our clients the creation of an integration concept.

We translate and are always available to answer questions about (official) documents, forms or the placement process for our applicants, clients and partners. We coordinate applications for the recognition of foreign qualifications in Germany as well as visa applications and all other services. Thanks to our experience, we are familiar with the required documents, deadlines and authorities and are happy to pass on our knowledge. We work exclusively with sworn translators.

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Our customers and partners are informed comprehensively and transparently about all costs incurred, processes and relevant information in the context of recruitment, placement, language training and entry organization. Furthermore, our customers and partners undertake not to charge foreign skilled workers for costs associated with recruitment, placement, language training and entry. We reserve the right to verify compliance with these principles by all partners, with or without cause, to request appropriate corrective measures in the event of violations, or to terminate contracts if necessary.

GP Care Solutions GmbH accompanies applicants throughout the entire recruitment and placement process. We are a constant point of contact and are also available to assist our specialists and clients with questions and/or problems after their arrival in Germany.

Transparent and fair contractual conditions are drawn up and jointly agreed on by our clients and form part of our general terms and conditions. We are prepared to have this transparency checked in audits at any time during the collaboration.